Your purchases are expertly packed and fully insured for safe delivery. SHIPPING CHARGES are based on your location and the item's value. SHIPPING TIME is usually within 2 weeks from the order date. ARTWORK DAMAGE: In the unlikely event your purchase is damaged in transit, please contact us immediately on + 613 9348 0911 or shipping@gantfineart.com Peter Gant Fine Art PH +613 9348 0911, 28 / 247 Drummond Street Carlton VIC 3053 Australia query@gantfineart.com